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Frequently Asked Questions

Rez-TI is a manufacturer specializing in Matter-native smart home hardware, including switches, curtain motors, sensors, lighting drivers, hubs, and Thread Border Routers.


Yes, single-unit sample orders are available for most products before committing to a bulk order.

MOQ varies by product line. Contact us with your product of interest and order volume, and we'll confirm the applicable minimum.

Yes, we support OEM/ODM including custom parameters, connector types, cable lengths, and logo printing/engraving on applicable products.

We accept T/T (wire transfer), L/C, and other standard trade payment methods, with terms confirmed during order discussion.

We support sea freight, air freight, express courier, land transport, and multimodal shipping, arranged according to buyer requirements.

Warranty terms vary by product category. Contact us for the specific warranty details on the product you're sourcing.

Yes, all products undergo quality testing before shipping to ensure proper function.

Certification coverage varies by product line. Contact us for the certification documentation relevant to your target market.

Yes — Rez-TI is positioned as China's first pure Matter-native smart home solution provider, with Thread support across our connected product lines.